Frequently Asked Questions

We supply and install genuine high-definition IP cameras (2MP, 4MP, 5MP, and 4K Ultra HD), HD Analog cameras, ColorVu 24/7 full-color night vision cameras, motorized PTZ (Pan-Tilt-Zoom) tracking cameras, and wireless smart Wi-Fi cameras from top brands including Hikvision, CP Plus, and Dahua.

Yes. Every installation includes secure mobile app configuration on your Android or iOS smartphone and tablet. You can monitor live cameras, playback past recordings, zoom in on details, and receive instant push notifications whenever motion is detected.

Yes, this is one of our key specializations. We design and install large-scale perimeter surveillance for solar power generation plants, windmill facilities, logistics warehouses, and expansive industrial yards using long-range optical PTZ cameras, fiber optic ring networks, and solar-backed power stations.

Recording capacity is customizable to your requirements — typically 15, 30, 60, or 90+ days. We utilize surveillance-grade Western Digital Purple or Seagate SkyHawk hard drives with H.265+ smart video compression to maximize storage longevity.

When a visitor presses the outdoor calling bell, the indoor color touchscreen rings and shows live high-definition video of the visitor with clear two-way audio. You can communicate safely and unlock the door or main gate with a single button press on the indoor monitor or your mobile phone.

Absolutely. We install multi-apartment video door phone systems where visitors can dial individual flat numbers from a central entrance panel. Each apartment receives its own dedicated monitor and mobile connectivity, paired with RFID card and biometric access control for residents.

Yes. We install complete public address (PA) sound systems, multi-zone ceiling speakers, wall-mount box speakers, high-power amplifiers, and wireless paging microphones for auditoriums, schools, commercial complexes, and retail stores in Tirunelveli.

We sell and service premium pure sine wave inverters and heavy-duty tubular batteries from leading manufacturers including Luminous, Exide, and Microtek. Our systems are engineered to keep both your security cameras and essential appliances powered seamlessly during outages.

Yes. We provide complete home rooftop solar installations (on-grid, off-grid, and hybrid solar setups). We take care of roof structure mounting, solar inverter integration, wiring, and net metering assistance to drastically reduce your monthly electricity bills.

Depending on your camera count and battery capacity (e.g., 150Ah or 200Ah tubular battery), a dedicated CCTV backup system typically provides between 8 to 24+ hours of uninterrupted surveillance recording during power cuts.

Our AMC includes scheduled quarterly preventative maintenance visits, optical lens cleaning, camera focus and angle calibration, cable and junction box testing, power supply voltage verification, NVR firmware updates, hard drive diagnostic health checks, and priority on-call breakdown support.

We provide AMC services for schools, colleges, hospitals, residential apartment complexes, commercial shopping buildings, manufacturing plants, warehouses, solar power parks, and residential premises across Tirunelveli and surrounding districts.

Under our active AMC contract, our local Tirunelveli technicians provide guaranteed response within 2 to 4 hours for critical failures, ensuring maximum system uptime and continuous recording.

Yes. We provide complete end-to-end installation including electrical cabling, neat PVC casing, conduit piping, structured network wiring, surge protection, and power distribution boxes. No external electricians needed.

All hardware products carry standard 1 to 3-year official manufacturer replacement warranties. Additionally, I Tech Security Systems provides our own installation service warranty with complimentary initial checkups.

We serve all areas of Tirunelveli city and district, including Palayamkottai, Tenkasi, Tuticorin, Ambasamudram, Sankarankoil, Valliyur, Nanguneri, and industrial & solar project sites throughout Southern Tamil Nadu.